ITIL^®

ITIL^® is the IT Infrastructure Library, a set of publications providing descriptive (i.e., what to do and why) guidance on IT service management. ITIL has become the international de facto standard guidance for IT service management.

All Nova Knowledge ITIL courses are delivered by the experienced consultants of Apex Consulting and feature established instructional design and adult learning concepts. ITIL training offerings are accredited by the ISEB and EXIN and all courses are available for on-site delivery.

Nova offers the accredited ITIL curriculum of FOX IT which is specifically designed to enable IT professionals to achieve internationally recognized designations. In addition to challenging and motivating your staff, these training programs help your organization respond to ever changing business and legislative requirements.

FOX IT is the Global supplier of premium Service Management training and assistance.

APEX Consulting is the FOX IT accredited Training Partner in Canada.

The Service Management resources employed by APEX Consulting are trained, certified and accredited through FOX IT.

APEX Consulting Instructors/Consultants are certified to the ITIL EXPERT Level.

In addition to the packaged ITIL course offerings, custom presentations and workshops tailored to your organization's specific needs and objectives are available.

ITIL® and IT Infrastructure Library® are Registered Trade Marks of the Office of Government Commerce in the United Kingdom and other countries